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Hilton Knoxville

501 West Church Avenue, Knoxville, Tennessee, United States, 37902-2591  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hilton Knoxville

Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 14 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Massage

Spa & wellness centre

Overview

The comfortable Hilton Knoxville Hotel is rated 4 stars and features 317 rooms for guests to stay in. The hotel was opened in 1981, offering accommodation in a 18-story building designed in the innovative style.

A short distance to a bus stop enables you to get to Dollywood and University of Tennessee in no time. Hilton Knoxville Hotel lies within a 10-minute walk from the center of Knoxville.

A zoo and a stadium are set close to the property.

Hilton Knoxville Hotel is around 25 minutes' drive from Mc Ghee Tyson airport.

Rooms

Hilton Knoxville Hotel welcomes guests to contemporary rooms appointed with a minibar, heating, cable TV with on-demand movies, multi-channel TV and coffee/tea makers. The rooms have a view over the mountain. Guests can make use of a bathtub, a roll in shower and a hairdryer.

Eat & Drink

Start your day with a complimentary breakfast served at the restaurant. The restaurant serves regional dishes. Guests can relax in the café bar serving relaxing drinks. The pancake house iCafe is located 150 meters from the property.

A full breakfast is served at affordable prices. 

Services

Hilton Knoxville Hotel also offers bicycles for rent.

Relax

The hotel spoils guests with a wellness area and a sauna along with such activities as lawn tennis and racquetball. Such fitness options as a gym and a fitness centre are available on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site at USD 14 per day.

Year renovated:   2009.  Number of floors:   18.  Number of rooms:   320.

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Facilities

General

  • No smoking on site
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Lobby
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Snowsports
  • Tennis court
  • Golf course
  • Racquetball

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service

Dining

  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Massage

Room view

  • Mountain view
  • River view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer

Self-catering

  • Kitchenette

Media

  • Television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Pets

Pets are allowed on request.

How to reach hotel

hotel Hilton Knoxville Knoxville location
Show big map »

Hotel Address:

501 West Church Avenue, Knoxville, Tennessee, United States, 37902-2591

Get directions
Airports
Restaurants
  • iCafe (cuisine: French)
    500 ft
  • Tomato Head (cuisine: American)
    1000 ft
Parks
  • World\'s Fair Park
    1200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    18
  • Number of rooms:
    320

Rooms and availability

Hilton Knoxville photos Exterior Hotel information
Queen Room
Mountain view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Free internet access
  • Safe
  • Work area
  • Seating area
  • Ironing facilities
  • Living room
  • Storage space
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Dining area
  • Mini-refrigerator
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Pay per view movies on TV
  • Radio
Room Description:

This room is furnished with 2 queen beds.

Hilton Knoxville photos Room
King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • No pets allowed
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Toiletries
  • Toilet
  • Bedding:Luxury linens
  • Sofa bed
  • Dining:Dining area
  • Refrigerator
  • Media:Satellite TV
  • Wake up service
  • Radio
Hilton Knoxville photos Room
Executive Floor King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Satellite TV
  • Wake up service
  • Radio
Hilton Knoxville photos Exterior
King Room Mobility accessible
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Bedding:Luxury linens
Room Description:

1 King Accessible with Roll in Shower - smoking policy - non-smoking available

Hilton Knoxville photos Facilities
Executive Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • No pets allowed
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Toiletries
  • Toilet
  • Bedding:Luxury linens
  • Sofa bed
  • Dining:Dining area
  • Refrigerator
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Hilton Knoxville photos Room
Parlor Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Toilet
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Hilton Knoxville photos Exterior
Luxury Queen Room
River view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Free internet access
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Toiletries
  • Bedding:Luxury linens
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Luxury Parlor with Sofabed - smoking policy - non-smoking available, internet access - wireless (complimentary)

Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

This double room features a cable TV and air conditioning.

Executive King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Free internet access
  • No pets allowed
  • Seating area
  • Living room
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Toiletries
  • Bedding:Luxury linens
  • Sofa bed
  • Dining:Dining area
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Executive Lounge access, work desk, 37-inch HDTV, free WiFi Indulge in this king guest room which offers access to the Executive Lounge where free breakfast and refreshments are served. Stay connected with free WiFi, catch up on work at the large desk or unwind in front of a movie on the 37-inch HDTV. Additional features include plush bathrobes and MP3 alarm clock. This room is based on the exclusive key-access Executive Level floor.

Parlor King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Free internet access
  • No pets allowed
  • Seating area
  • Bathroom:Toiletries
  • Bedding:Luxury linens
  • Media:Wake up service
Room Description:

Sitting Area, Comp Wifi..oversized Room, ..conciege Lounge Access. No Pets Allowed

Luxury King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Wi-Fi
  • No pets allowed
  • Seating area
  • Bedding:Luxury linens
Luxury King Room Mobility accessible
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Bedding:Luxury linens

Hilton Knoxville Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Local attractions

  • World\'s Fair Park1200 ft
    Knoxville, TN
  • Mast General Store1400 ft
    402 South Gay Street
  • Blount Mansion1700 ft
    200 W Hill Ave
  • Yee-Haw Industries 1300 ft
    413 S Gay St
  • Knoxville Museum of Art1600 ft
    1050 Worlds Fair Park Dr

Near the hotel

  • Market Square1200 ft
    PO Box 2263 Knoxville, TN 37902
  • Sunsphere Tower1000 ft
    810 W Clinch Ave
  • Knoxville Convention Center900 ft
    701 Henley St
  • East Tennesse Historical Society800 ft
    601 S Gay St
  • Tennessee Theatre900 ft
    604 S. Gay Street, Knoxville
  • Bijou Theater1100 ft
    803 South Gay Street, Knoxville

Restaurants nearby

  • iCafe500 ft

    Address: 416 W. Clinch Ave
    Phone: 865-525-9214

    66% likes this, based on 36 reviews
    Cuisine: French
    Price Range: USD 12 - USD 32

  • Tupelo Honey Cafe800 ft

    Address: 1 Market Square
    Phone: 865.522.0004

    65% likes this, based on 213 reviews
    Cuisine: American
    Price Range: USD 6 - USD 25

  • Pete's Coffee Shop Restaurant700 ft

    Address: 540 Union Ave
    Phone: 865-523-2860

    62% likes this, based on 57 reviews

  • Tomato Head1000 ft

    Address: 12 Market Sq
    Phone: 865-637-4067

    70% likes this, based on 338 reviews
    Cuisine: American

  • Cafe 4900 ft

    Address: 4 Market Sq
    Phone: 865-544-4144

    79% likes this, based on 200 reviews
    Cuisine: American
    Price Range: USD 30 - USD 30

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    18
  • Number of rooms:
    320

Hilton Knoxville Reviews

Guest reviews are submitted by our customers after their stay at Hilton Knoxville

8.0
FabulousBased on101 reviews

Guest reviews

  • 9.6

    Welcomed me and my pooch warmly and even gave her a biscuit!

    no wine openers in the room -sounds petty but I consider that basic , there were none in the hotel , only at the bar- yikes

  • 9.6

    The location was perfect!

  • 8.2

    Room was nice. Nice amenities.

    This hotel does not have its own parking. There is an additional charge of over $20 to use the valet. Did not see this on the Booked.net description.

  • 6.6

    Central location, rooms were nice

    Parking was a horrendous. Valets were rude and uncooperative, they should be reminded of how to treat customers with respect whether they park their cars or not. Parking garage was always difficult to navigate since it was not a Hilton property.

  • 10.0

    Very clean and bed was very comfortable!

  • 5.4

    Close to downtown, allowing you to walk to many shops, restaurants, and key elements. Nicely decorated considering the age of the building.

    Room service over priced for quality of food. They place water at the wet bar but then charge you $3.75 a bottle for water you can purchase at a local store for $.99-$1.50. There's No refrigerator or microwave, so can't have drinks without a cooler. There's a $13 per day parking fee, this is not listed on the hotel information. You do not have access to a luggage carrier unless you pay $20 to valet park, you have to park in the garage, use the elevator back to ground floor and then up sidewalk into the hotel. Room was not cleaned the 3 nights we stayed, towels were left in a bag on the door handle. Building vey old, pool extremely small and only 3 feet deep with old molded seat cushions on the chairs. We felt it was too dirty to sit and relax even in 95 degree weather. The restroom is so small the door hits the commode when open. Very disappointed considering the "Hilton" name.

  • 7.4

    It was close to the downtown shops & restaurants.

    Didn't realize we'd have to pay for parking & walk from the parking garage to the hotel. It was a lot of walking for my mom. Also, our room did not have a refrigerator even though there was a spot for it. We expected a bit more with the name Hilton.

  • 4.6

    the gap between the door of the room and the floor allows the light and the noise coming from the corridor (9th floor). It remind me a very cheap hostel (20$ or less), but I paid 150$. It is a shame in my opinion! I also found old dry cereal left over from the previous guest on the cabinet of the television.

  • 2.8

    Rude staff and especially manager on duty

  • 5.4

    We were there for only one night, so it was doable. The bed was comfortable. The room was clean.

    The thermostat in our room was all the way down as cool as it would go, and it was not cool enough. When we arrived and parked in the garage, it was $12! The attendant didn't tell us that it would be free if we checked in first. And...$3.50 for a bottle of water!!!!

  • 10.0

    The bed was extremely comfortable and the room was stocked with extra pillows and an extra blanket. The service was excellent.

    I think parking should be free for guests. I understand that downtown parking lots are often utilized by commuters and they should be charged. Paying guests, however, should park for free.

  • 10.0

    The front desk staff went above and beyond. Due to two weddings and a baseball tournament in town, they bumped our reservation to a higher level (but at the regular room rate) to get us out of the noise and party zone. This was unknown to us until we accessed the floor room & room given. They also gave us directions to nearby attractions within walking distance. We also loved having a Starbucks on sight.

    Noisy, crowded lobby due to baseball tournament and wedding guests. This made it impossible to quietly relax in the lobby/ at Starbucks with a cup of coffee. Also, concierge room too small to accommodate multiple guests and restaurant too noisy for quiet meal. We ended up taking meals off site.

  • 10.0

    Great lobby bar with good food. Very close to night life.

  • 6.2

    I had booked a king room and at check in I wasn't told that they had switched us to a double queen because they had "sold out" of the king rooms. I found it odd that they had sold out of a room that I had reserved. When we walked in to the room and realized it was the wrong room, I called the front desk and they kept telling me that they had sold out but, I booked a room-a specific room! It took talking to three people to finally get to a manager. Even the manager said well we sold out of the kings. When I book a room in advance I expect to get the room I booked. There was no communication at check in of the change. Not a pleasant experience. The hotel itself was nice the staff however was not.

  • 9.6

    The staff was wonderful! They were friendly and accommodating.

    I would have liked a rest room close to the pool.

How to reach hotel

hotel Hilton Knoxville Knoxville location
Show big map »

Hotel Address:

501 West Church Avenue, Knoxville, Tennessee, United States, 37902-2591

Get directions
Airports
Restaurants
  • iCafe (cuisine: French)
    500 ft
  • Tomato Head (cuisine: American)
    1000 ft
Parks
  • World\'s Fair Park
    1200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    18
  • Number of rooms:
    320